Privacy Policy of Peak Ponder
At Peak Ponder, we are deeply committed to protecting the privacy of our visitors and customers. This Privacy Policy outlines how your personal data is collected, used, and protected when you interact with our online platform, which showcases our geothermal exploration technology, specialized telescope manufacturing, infrared imaging systems, custom optical solutions, data analysis software, and equipment installation and maintenance services. This policy adheres to the principles of the General Data Protection Regulation (GDPR) and other applicable privacy laws.
Information We Collect
We collect various types of information to provide and improve our services to you. This information may include:
- Personal Data You Provide: This includes information you voluntarily submit when contacting us through forms, subscribing to newsletters, requesting a quote, or engaging directly with our support team. Examples include your name, company name, professional title, email address, phone number, and any other information you choose to provide related to your inquiries or service requests concerning our geothermal exploration technologies, optical solutions, or other offerings.
- Usage Data: We automatically collect information about how our site is accessed and used. This Usage Data may include your computer's Internet Protocol (IP) address, browser type, browser version, the pages of our site that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data. This helps us understand how users interact with our content on specialized telescopes, infrared systems, and data analysis software.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track the activity on our online platform and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service effectively, impacting your experience with our geothermal technology information.
How We Use Your Information
Peak Ponder uses the collected data for various purposes related to our specialized industry:
- To provide and maintain our site and the information contained within concerning our geothermal exploration technology.
- To notify you about changes to our services or new developments in our optical solutions.
- To allow you to participate in interactive features of our service when you choose to do so, such as requesting detailed information on infrared imaging systems.
- To provide customer support related to our equipment installation and maintenance.
- To gather analysis or valuable information so that we can improve our site and offerings, including our data analysis software.
- To monitor the usage of our site for performance and security.
- To detect, prevent and address technical issues impacting access to information about our custom optical solutions.
- To send you relevant marketing and promotional communications about Peak Ponder’s products and services that may be of interest to you, in compliance with applicable law and based on your consent where required.
Legal Basis for Processing Personal Data Under GDPR
We process personal data based on the following legal grounds:
- Consent: Where you have given explicit consent for us to process your personal data for one or more specific purposes, such as receiving marketing communications about our specialized geothermal and optical technologies.
- Contractual Necessity: Where processing is necessary for the performance of a contract to which you are a party or in order to take steps at your request prior to entering into a contract, such as fulfilling an order for a geothermal surveying telescope.
- Legal Obligation: Where processing is necessary for compliance with a legal obligation to which Peak Ponder is subject, for example, maintaining business records.
- Legitimate Interests: Where processing is necessary for the purposes of the legitimate interests pursued by Peak Ponder or by a third party, except where such interests are overridden by your interests or fundamental rights and freedoms, especially as a child. Our legitimate interests include improving our services, ensuring network security, and responding to inquiries about our advanced technology.
Disclosure of Data
Peak Ponder may disclose your Personal Data in the good faith belief that such action is necessary to:
- Comply with a legal obligation.
- Protect and defend the rights or property of Peak Ponder related to our intellectual property for geothermal exploration technology.
- Prevent or investigate possible wrongdoing in connection with the site.
- Protect the personal safety of users of the site or the public.
- Protect against legal liability stemming from the deployment of our infrared imaging systems or other products.
Security of Data
The security of your data is paramount to us. We strive to use commercially acceptable means to protect your Personal Data. However, no method of transmission over the Internet, or method of electronic storage is 100% secure. While we endeavor to protect your Personal Data related to your interest in our custom optical solutions or data analysis software, we cannot guarantee its absolute security.
Your Data Protection Rights Under GDPR
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Peak Ponder aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.
If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us. In certain circumstances, you have the following data protection rights:
- The right to access: You have the right to request copies of your Personal Data.
- The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The right to erasure: You have the right to request that we erase your Personal Data, under certain conditions.
- The right to restrict processing: You have the right to request that we restrict the processing of your Personal Data, under certain conditions.
- The right to object to processing: You have the right to object to our processing of your Personal Data, under certain conditions.
- The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
Please note that we may ask you to verify your identity before responding to such requests. You also have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority.
Service Providers
We may employ third party companies and individuals to facilitate our site ("Service Providers"), to provide the site on our behalf, to perform site-related services or to assist us in analyzing how our site showcasing geothermal technology is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Links to Other Sites
Our site may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third-party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.
Children's Privacy
Our site does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children have provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Peak Ponder
231 Spiritwood Lane, Suite 200
Calgary, Alberta, T3C 2P7, Canada